Our refund and returns policy extends for a period of 30 days from the date of purchase. If 30 days have elapsed since your purchase, unfortunately, we cannot offer you a full refund or exchange.
To qualify for a return, your item must be unused and in its original condition, with the original packaging intact.
Certain types of items are exempt from being returned, including perishable goods such as food, flowers, newspapers, or magazines, as well as intimate or sanitary goods, hazardous materials, and flammable liquids or gases.
Additionally, the following items are non-returnable:
– Gift cards
– Downloadable software products
– Electrical Products
– Suspension Products
A receipt or proof of purchase is required to complete your return. Please refrain from sending your purchase back to the manufacturer.
Partial refunds may be granted under the following circumstances:
– Items not in their original condition, damaged, or missing parts for reasons not attributable to our error.
– Items returned more than 30 days after delivery.
Refunds:
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a specified timeframe.
If you have not received your refund yet, please first check your bank account. Then, contact your credit card company and bank, as there may be processing delays.
For inquiries regarding late or missing refunds, please contact us at [email protected].
Sale Items:
Only regular priced items may be refunded; sale items are non-refundable.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange an item, please email us at [email protected]
Shipping Returns:
You are responsible for paying the shipping costs for returning your item, and these costs are non-refundable.
Depending on your location, the time it takes for your exchanged product to reach you may vary. For higher-value items, consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.